FAQs
The product from ThinkRF is warrantied for one year. Full details can be found in the ThinkRF Warranty Terms document attached.
Fri, Jun 29, 2018 at 1:39 PM
Please contact your regional reseller or sales@thinkrf.com for extend warranty information.
Fri, Jun 29, 2018 at 1:39 PM
ThinkRF products are calibrated before leaving the factory. ThinkRF suggests that the product be re-calibrated every 12 months, to ensure optimum performa...
Fri, Jun 29, 2018 at 1:38 PM
ThinkRF uses a third party company “Pylon Electronics” to perform a NIST-traceable calibration verification and Pylon issues a calibration certificate as pa...
Fri, Jun 29, 2018 at 1:42 PM
Streaming is the transfer of the captured data from the device. Once stream is started, it will continue to capture data until the stream is stopped. All s...
Wed, Aug 15, 2018 at 10:59 AM
An USB to Ethernet adapter will be needed. Please make sure USB port on your PC is USB 3.0 port, USB 2.0 will not work. Here is a recommended USB to Ethe...
Thu, Jul 26, 2018 at 12:32 PM
Please contact sales@thinkrf.com for the most up to date lead time.
Fri, Jul 20, 2018 at 2:48 PM
The recommended torque setting for all SMA connectors is 45 N.cm. An example of a torque wrench that can be used for this is Huber-Suhner P/N 74 Z-0-0-79. ...
Wed, Jan 16, 2019 at 3:59 PM
ThinkRF uses 12V power supply made by XP power for all ThinkRF products, some products may require an additional connector. If the user wish to replace th...
Tue, Apr 6, 2021 at 5:54 PM