1 36000036365 2018-01-22T11:38:35-05:00 36000055125 false FAQs 2 2018-07-16T15:33:30-04:00 1 1 2018-05-09T16:08:20-04:00 0 0 The product from ThinkRF is warrantied for one year. Full details can be found in the ThinkRF Warranty Terms document attached. <p style=""><span style="font-size: 16px;">The product from ThinkRF is warrantied for one year.</span></p><p style=""><span style="font-size: 16px;"><br></span></p><p style=""><span style="font-size: 16px;">Full details can be found in the ThinkRF Warranty Terms document attached.</span></p> 36000055125 135 36000058180 2018-06-29T13:39:15-04:00 36006326477 1 What is the warranty on ThinkRF products? <p>ThinkRF warrants the product for one (1) year.</p><p>A detailed Warranty Terms is available in the attachment.</p> R5500,WSA5000,D2030,ThinkRF,warranty, spectrum analyzer 2 0 0 What is the warranty on ThinkRF Product? 2018-05-09T16:08:20-04:00 36001028276 1 2018-05-09T16:09:54-04:00 0 0 Please contact your regional reseller or sales@thinkrf.com for extend warranty information. <p><span style="font-size: 16px;">Please contact your regional reseller or sales@thinkrf.com for extend warranty information.</span></p> 36000055125 93 36000058182 2018-06-29T13:39:24-04:00 36006326477 2 Does ThinkRF provide extend warranty? <p>Please contact your regional reseller or sales@thinkrf.com for extend warranty information.</p> R5500,WSA5000,D2030,ThinkRF,warranty,extend warranty, spectrum analyzer 2 0 0 Does ThinkRF provide extend warranty? 2018-05-09T16:09:54-04:00 36001028276 1 2018-06-28T15:27:03-04:00 0 0 ThinkRF products are calibrated before leaving the factory.  ThinkRF suggests that the product be re-calibrated every 12 months, to ensure optimum performance.   <p style=""><span style="font-size: 16px;">ThinkRF products are calibrated before leaving the factory. </span></p><p style=""><span style="font-size: 16px;">ThinkRF suggests that the product be re-calibrated every 12 months, to ensure optimum performance.  </span></p> 36000055125 130 36000068737 2018-06-29T13:38:40-04:00 36006326477 3 How often do I need to calibrate my ThinkRF box? ThinkRF suggests that the product be re-calibrated every 12 months, to ensure optimum performance. calibrate, calibration,ThinkRF,spectrum analyzer 2 0 0 How often do I need to calibrate my ThinkRF box? 2018-06-28T15:27:03-04:00 36001028276 1 2018-06-28T16:03:11-04:00 0 0 ThinkRF uses a third party company “Pylon Electronics” to perform a NIST-traceable calibration verification and Pylon issues a calibration certificate as part of the service customers may purchase from ThinkRF.  Pylon only provides calibration certification: if the unit is out of spec then it must be returned to ThinkRF for re-calibration before certification by Pylon. <p><span style="font-size: 16px;">ThinkRF uses a third party company “Pylon Electronics” to perform a NIST-traceable calibration verification and Pylon issues a calibration certificate as part of the service customers may purchase from ThinkRF. </span></p><p><br></p><p><span style="font-size: 16px;">Pylon only provides calibration certification: if the unit is out of spec then it must be returned to ThinkRF for re-calibration before certification by Pylon.</span></p><p><br></p> 36000055125 147 36000068765 2018-06-29T13:42:28-04:00 36006326477 4 Does ThinkRF provide NIST traceable calibration certificate? ThinkRF uses a third party company “Pylon Electronics” to perform a NIST-traceable calibration verification. ThinkRF,NIST-traceable,calibration certificate,calibration 2 0 0 Does ThinkRF provide NIST-traceable calibration certificate? 2018-06-28T16:03:11-04:00 36001028276 1 2018-07-11T16:31:33-04:00 0 1 Streaming is the transfer of the captured data from the device. Once stream is started, it will continue to capture data until the stream is stopped.  All samples in stream packets are guaranteed to be contiguous, but there may be gaps between packets due to bottlenecks in network traffic. Block mode captures are single one-time captures, where all samples in the packets are garanteed to be contiguious, and all packets are contiguous so no gaps in block mode. Sweeping is a series of block mode captures where the receiver automatically steps to the next sweep frequency and performs a block mode capture of the configured size. Sweeping is the same as scanning. This refers to the IBW window sweeping across frequency range of interest. <p style=""><span style="font-size: 16px;">Streaming is the transfer of the captured data from the device. </span><span style="font-size: 16px;"></span><span style="font-size: 16px;">Once stream is started, it will continue to capture data until the stream is stopped.  All samples in stream packets are guaranteed to be contiguous, but there may be gaps between packets due to bottlenecks in network traffic.</span><br><br><span style="font-size: 16px;">Block mode captures are single one-time captures, where all samples in the packets are garanteed to be contiguious, and all packets are contiguous </span><span style="font-size: 16px;">so no gaps in block mode.</span></p><p style=""><br><span style="font-size: 16px;">Sweeping is a series of block mode captures where the receiver automatically steps to the next sweep frequency and performs a block mode capture of the configured size.</span></p><p style=""><br></p><p class="fr-text-gray" style=""><span style="font-size: 16px;"><u>Sweeping is the same as scanning. This refers to the IBW window sweeping across frequency range of interest.</u></span></p><p style=""><br></p><p style=""><br></p><p style=""><br></p><p style=""><br></p> 36000055125 142 36000071116 2018-08-15T10:59:56-04:00 36006326477 6 what is the difference among streaming, sweeping and scanning? learn the difference among streaming,sweeping, and scanning. ThinkRF,Stream,Sweep,Scan 2 0 1 What is the difference among Streaming, Sweeping and Scanning? 2018-07-11T16:31:33-04:00 36001028276 1 2018-07-11T16:48:23-04:00 0 0 Please contact sales@thinkrf.com for the most up to date lead time. <p><span style="font-size: 16px;">Please contact sales@thinkrf.com for the most up to date lead time.</span></p> 36000055125 35 36000071119 2018-07-20T14:48:00-04:00 36006326477 7 What is the delivery lead time for the ThinkRF products Please contact sales@thinkrf.com for the most up to date lead time. ThinkRF,lead time,delivery 2 0 0 What is the delivery lead time for the ThinkRF products? 2018-07-11T16:48:23-04:00 36001028276 1 2018-08-20T15:05:07-04:00 0 0 The recommended torque setting for all SMA connectors is 45 N.cm. An example of a torque wrench that can be used for this is Huber-Suhner P/N 74 Z-0-0-79. Preventing RF Connectors Damage When connecting to an RF connector, whether it is BNC, SMA or Flange connector, it is important that proper care and connector connection practice is used to prevent irreversible damage to the connector and its port. Caution: When mating/demating the connectors, - Do: align the mating connectors properly to prevent damaging the center pin, make preliminary connection lightly, use correct torque spanner for the final connection - Do not: apply bending force to connection, over-tighten to a connector on the jack or overturn point of the torque wrench. Using incorrect torque wrench, wrench, pliers or even your hand to over-tighten a connector can cause permanent damage to a D2030. <p><span style="font-size: 16px;">The recommended torque setting for all SMA connectors is 45 N.cm. An example of a torque wrench that can be used for this is Huber-Suhner P/N 74 Z-0-0-79.</span></p><p><br></p><p><span style="font-size: 16px;"><strong>Preventing RF Connectors Damage</strong></span></p><p><span style="font-size: 16px;">When connecting to an RF connector, whether it is BNC, SMA or Flange connector, it is important that proper care and connector connection practice is used to prevent irreversible damage to the connector and its port.</span></p><p><span style="font-size: 16px;"><br><strong>Caution</strong>: When mating/demating the connectors,<br>- <span style="color: rgb(226, 80, 65);">Do</span>: align the mating connectors properly to prevent damaging the center pin, make preliminary connection lightly, use correct torque spanner for the final connection<br>- <span style="color: rgb(226, 80, 65);">Do not</span>: apply bending force to connection, over-tighten to a connector on the jack or overturn point of the torque wrench. Using incorrect torque wrench, wrench, pliers or even your hand to over-tighten a connector can cause permanent damage to a D2030.</span></p> 36000055125 42 36000079282 2019-01-16T15:59:08-05:00 36001028276 8 Torque setting for SMA connetors on ThinkRF devices? The recommended torque setting for all SMA connectors is 45 N.cm. An example of a torque wrench that can be used for this is Huber-Suhner P/N 74 Z-0-0-79. ThinkRF,SMA,connector,torque 2 0 0 What is the torque setting for all SMA connectors on ThinkRF devices? 2018-08-20T15:05:07-04:00 36001028276 1 2021-04-06T17:54:26-04:00 0 0 ThinkRF uses 12V power supply made by XP power for all ThinkRF products, some products may require an additional connector.  If the user wish to replace the power supply on their own, it can be found at a place such Digikey.  Part Number: VEC50US12 by XP Power https://www.digikey.ca/en/products/detail/xp-power/VEC50US12/5726818 <p dir="ltr"><span dir="ltr" style="font-size: 16px;">ThinkRF uses 12V power supply made by XP power for all ThinkRF products, some products may require an additional connector. </span></p><p dir="ltr"><span style="font-size: 16px;">If the user wish to replace the power supply on their own, it can be found at a place such Digikey. </span></p><p dir="ltr"><span style="font-size: 16px;"><br></span></p><p dir="ltr"><span dir="ltr" style="font-size: 16px;">Part Number: <span style="color: rgb(68, 68, 68); font-family: Arial; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">VEC50US12</span> by XP Power</span></p><p dir="ltr"><a href="https://www.digikey.ca/en/products/detail/xp-power/VEC50US12/5726818"><span style="font-size: 16px;">https://www.digikey.ca/en/products/detail/xp-power/VEC50US12/5726818</span></a></p> 36000055125 8 36000278526 2021-04-06T17:54:26-04:00 36001028276 9 What kind of 12V power supply do ThinkRF products use? XP Power VEC50US12 2 0 0 What kind of 12V power supply do ThinkRF products use? 2021-04-06T17:54:26-04:00 36001028276