What is the warranty on ThinkRF Product?
The product from ThinkRF is warrantied for one year. Full details can be found in the ThinkRF Warranty Terms document attached.
Fri, Jun 29, 2018 at 1:39 PM
Does ThinkRF provide extend warranty?
Please contact your regional reseller or sales@thinkrf.com for extend warranty information.
Fri, Jun 29, 2018 at 1:39 PM
How often do I need to calibrate my ThinkRF box?
ThinkRF products are calibrated before leaving the factory.  ThinkRF suggests that the product be re-calibrated every 12 months, to ensure optimum performa...
Fri, Jun 29, 2018 at 1:38 PM
Does ThinkRF provide NIST-traceable calibration certificate?
ThinkRF uses a third party company “Pylon Electronics” to perform a NIST-traceable calibration verification and Pylon issues a calibration certificate as pa...
Fri, Jun 29, 2018 at 1:42 PM
What is the difference among Streaming, Sweeping and Scanning?
Streaming is the transfer of the captured data from the device. Once stream is started, it will continue to capture data until the stream is stopped.  All s...
Wed, Aug 15, 2018 at 10:59 AM
What is the delivery lead time for the ThinkRF products?
Please contact sales@thinkrf.com for the most up to date lead time.
Fri, Jul 20, 2018 at 2:48 PM
What is the torque setting for all SMA connectors on ThinkRF devices?
The recommended torque setting for all SMA connectors is 45 N.cm. An example of a torque wrench that can be used for this is Huber-Suhner P/N 74 Z-0-0-79. ...
Wed, Jan 16, 2019 at 3:59 PM
What kind of 12V power supply do ThinkRF products use?
ThinkRF uses 12V power supply made by XP power for all ThinkRF products, some products may require an additional connector.  If the user wish to replace th...
Tue, Apr 6, 2021 at 5:54 PM