ThinkRF Support

Getting Started 0

FAQs 10

• What is the warranty on ThinkRF Product?
• Does ThinkRF provide extend warranty?
• How often do I need to calibrate my ThinkRF box?
• Does ThinkRF provide NIST-traceable calibration certificate?
• What is the difference among Streaming, Sweeping and Scanning?

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New Release / Updates 28

• 2025 New Releases
• 2024 Nov Releases
• 2024 April Release
• 2024 March Releases
• 2024 Feb Releases

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Contact us 2

• How do I contact ThinkRF?
• About us

FAQs General 6

• What is Spectrum eXperience Management (SXM)?
• The Advantages of SXM over Existing Techniques for Wireless Network Operators
• SXM Provides Full Wireless/Spectrum Control to National Regulatory Agencies
• How long does SXM node take to scan all bands?
• How soon can I see the live SXM node data on my Dashboard?

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Documentation 4

• ThinkRF R6000 Datasheet
• ThinkRF R6000 UG User Guide
• ThinkRF R6000 PG Programmer's Guide
• AppNote: Optimizing Streaming Bandwidth for Contiguous Capture with R6000

Firmware 1

• ThinkRF R6000 Firmware v0.1.2

Get Started 4

• Updating the R55x0's Firmware
• Installing the USB drivers on your PC
• Configure the R55x0's static IP address through its USB console
• Set up a ThinkRF device remotely

Documentation 15

• ThinkRF R5500/R5550 Datasheet
• ThinkRF R5500/R5550 User Guide
• ThinkRF R5500/R5550 Programmer's Guide
• AppNote: Optimizing Streaming Bandwidth for Contiguous Capture with R5xx0
• AppNote: Gain/Attenuation Settings for ThinkRF R5xx0-418 and -427

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Firmware 13

• ThinkRF R5500/R5550 Firmware v1.7.5
• ThinkRF R5500/R5550 Firmware v1.7.3/1.7.4
• ThinkRF R5500/R5550 Firmware v1.7.2
• ThinkRF R5500/R5550 Firmware v1.7.0 & v1.7.1
• ThinkRF R5500/R5550 firmware v1.6.7

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FAQs 35

• I cannot find com port when connecting to R5500 via USB console
• What is the sweep rate of R5500 Spectrum Analyzer?
• Can the receiver handle 0 dBm input power level when receiver is not powered on?
• Do I have to warm up ThinkRF Spectrum Analyzer for 30 mins before each use?
• What is ZIF, SH, SHN, HDR, or DD mode for R5xx0 products and when to use which?

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Calibration FAQs 7

• What PLL source used in factory calibration?
• What decimation setting is used during factory calibration?
• Is the reference input signal a CW?
• What input power level is used during the factory calibration?
• Is CW signal placed at center during factory calibration?

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HIF FAQs 6

• Known issue when using HIF with firmware 1.6.7 or higher
• AppNote: Using ThinkRF R55x0 With HIF Output
• How do I use HIF function on ThinkRF R5500 Spectrum Analyzer?如何使用R5500的HIF功能？
• Is R5500/R5550 HIF output calibrated?
• Is it normal to see signal coming out of the HIF port?

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WBIQ FAQs 6

• Why ThinkRF does not offer a WBIQ option with internal digitizer?
• Is IQ output calibrated?
• What is the requirement for the External Digitizer for WBIQ?
• How is the internal digitiser outputs made available to the user for WBIQ units?
• Does DD mode support WBIQ?

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Documentation 4

• ThinkRF R5700/R5750 RTSA with GNSS Datasheet
• ThinkRF R5750/R5700 User Guide
• ThinkRF R5700/R5750 Programmer's Guide
• Additional Documentation

Firmware 12

• ThinkRF R5700/R5750 Firmware v1.2.5
• ThinkRF R5700/R5750 Firmware v1.2.3/1.2.4
• ThinkRF R5700/R5750 Firmware v1.2.2
• ThinkRF R5700/R5750 Firmware v1.2.0 & v1.2.1
• ThinkRF R5700/R5750 Firmware v1.1.7 & v1.1.8

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FAQs 10

• Where to find more FAQs for R57x0?
• Is there an analog I&Q output on the new R5700/R5750 analyzer?
• What is the main difference between R5550 and R5750?
• How does R57x0's (VRT) timestamp and clock system work with the GNSS signal?
• How to determine a GPS fix is obtained?

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Documentation 4

• D4000 Quick Start Guide and Integration Information
• D4000 Datasheet
• D4000 UG User Guide
• D4000 PG Programmer's Guide

D4000 Firmware 4

• D4000 Firmware v1.2.17
• D4000 Firmware 1.2.16
• D4000 Firmware 1.2.15
• D4000 Frimware 1.2.14 and older

FAQs 9

• Do you have API available for D4000?
• What are the pre-select filers for D4000?
• What does CTRL port do on the D4000?
• What is the front-end attenuation range on the D4000?
• Is IF output from ThinkRF D4000 spectrum inverted?

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D4000 Specification FAQs 4

• What is the Phase Noise spec of the D4000?
• What is the tuning resolution for D4000?
• D4000 input power voltage range
• What is the D4000 Noise Floor spec?

New Generation RTSA API - libtrf 11

• libtrf speed benchmark tool
• libtrf v1.7.1
• libtrf v1.7.0
• libtrf v1.6.0
• libtrf v1.5.4

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FAQs 6

• Can API connect to multiple receivers simultaneously?
• Are there API functions for saving data to a file?
• Is there a LabView API available?
• Why some features are available in APIs but not in SCPI?
• How to use C# to integrate with thinkRF's RTSAs?

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Temp folder for file download 0

Documentation 1

• S1000 User Guide

Downloads 5

• S1000 Spectraware v1.2.1
• S1000 Spectraware v1.1.1 for Windows and Linux
• S1000 Spectraware v1.1.0 for Windows and Linux
• S1000 Spectrum Analysis Web Application
• S1000 v1.0.0 for Windows

FAQs 1

• How Can I Generate Additional Debug Logs to Send to Support?

FAQs 2

• Instructions for Installing the TSCM Professional Software
• Capturing Kestrel crash report

Documentation 3

• ThinkRF S240 Product Brochure / Datasheet
• ThinkRF S240 UG RTSA User Guide
• ThinkRF S240 Product Bulletin

Download 9

• WSA discovery
• ThinkRF S240v5 v5.1.3 Real-Time Spectrum Analysis Software
• ThinkRF S240v5 v5.1.2 Real-Time Spectrum Analysis Software
• ThinkRF S240v5 v5.1.1 Real-Time Spectrum Analysis Software
• ThinkRF S240v5 Real-Time Spectrum Analysis Software v5.1.0

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FAQs 14

• When recording a spectrum of interest, are you recording video or actual data?
• Is the S240 software able to scan across a wide spectrum and then lock on to a signal of interest?
• Is the S240 software free?
• Does S240 RTSA software work on both R5500 and WSA5000
• What is Spectrogram display in S240?

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Get Started 3

• Saving/Recording Signal Data
• Playing Back a Recorded Signal (Load data)
• How do I use S240 to connect to a ThinkRF R5500 Spectrum Analyzer?

Documentation 2

• ThinkRF P120 Vehicular Power Conditioner(VPC) Datasheet
• ThinkRF P120 Vehicular Power Conditioner User Guide 1.1

Documentation 4

• ThinkRF D2030 Downconverter Datasheet
• ThinkRF D2030 downconverter User Guide
• ThinkRF D2030 Downconverter Programmer's Guide
• Product Discontinuation Notice - D2030

FAQs 12

• Can I use a battery pack or a portable battery to power the D2030 Down Converter?
• Is the power input always needed or can the D2030 Down Converter work passively?
• Can I supply 10MHz reference without first powering up the D2030 device?
• Do I need to reset D2030 when switching 10MHz reference clock?
• What is the operational voltage range for D2030?

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FAQs 2

• My R5500 device is on the network and discoverable, but I cannot connect to it from VSA
• How do I purchase Keysight’s 89600 VSA software?

Getting Started 6

• 1. Installing the Keysight VSA 89600 and Keysight Connection Expert Software
• 2. Installing the ThinkRF E300 Enabler
• 3. Discovering ThinkRF R5xx0 Devices
• 4. Configuring the ThinkRF E300 Enabler
• 5. Viewing Device Information in Keysight VSA

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Documentation 4

• ThinkRF E300 Enabler Product Brochure / Datasheet
• ThinkRF E300 Enabler User Guide
• ThinkRF E300 2.2.1 Release Notes
• Product Discontinuation Notice - E300

Examples 14

• Analog Modulation / Amplitude Modulation
• Analog Modulation / Phase Modulation
• Digital Modulation M-PSK
• Digital Modulation M-FSK
• Digital Modulation M-APSK

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Documentation 8

• ThinkRF WSA5000 Quick Start Guide
• ThinkRF WSA5000 DataSheet
• ThinkRF WSA5000 User Guide
• ThinkRF WSA5000 Programmer's Guide
• WSA5000 AppNote - Synchronized Sweep with IQout

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FAQs 2

• What is latest firmware for ThinkRF WSA5000 spectrum analyzer?
• What is the latest S240 GUI works with WSA5000?