1 36000113034 2018-08-22T13:51:50-04:00 Here is the step to step instructions to help you set up and use ThinkRF R5500 analyzer. 36000181415 false Get Started 1 2018-08-22T13:52:12-04:00 1 1 2018-06-07T15:24:48-04:00 0 2 This section will step you through updating the R55x0 firmware. The firmware install file contains firmware images associated with the R55x0 FPGA, Linux operating system and the embedded application. The process of updating will copy the new images to the R55x0 in addition to and without erasing the current installed images. The new install will only take effect upon the R55x0 being restarted. Note: Updating firmware might over-write any user-defined calibrated values, contact support for more information. Steps: 1.    Connect to the R55x0 Administration Console by entering the IP address of your R55x0 into a web browser's web address dialog. The IP address is shown in the S240 software as the connected device. The following "Status" web page should appear providing information on the R55x0's MAC address, hardware and software versions. 2.    Click on the "Firmware Install" link in the left column menu of the administrative console. The following "Firmware Install" web page should appear. Warning: Do not unplug the R55x0 during a firmware update or the device may become inoperable. 3.    Enter or browse to the location of the "ThinkRF_R55x0_firmware_vX.Y.Z.img" (or similar *.img) firmware image file and then click the "Install" button. When the firmware image for the intended product version is installed, the following "Firmware Install" web page should appear which will step through the progression of the firmware being uploaded and installed. 4.    Upon completion, the following web dialog box should appear. Press the "OK" button to restart the R55x0 or "Cancel" to defer restarting until a later time. Notes:  If the R55x0 is not restarted immediately after a firmware install process, then the newly installed firmware will take effect upon the next restart of the R55x0 regardless of whether it is a software restart or a power-on reset. In addition, the boot up might take over a minute when there are new changes to the calibration setup or Auto-IP connection method is used. <p><span style="font-size: 16px;">This section will step you through updating the R55x0 firmware. The firmware install file contains firmware images associated with the R55x0 FPGA, Linux operating system and the embedded application. The process of updating will copy the new images to the R55x0 in addition to and without erasing the current installed images. The new install will only take effect upon the R55x0 being restarted.</span></p><hr><p><span style="font-size: 16px;"><strong>Note:</strong> Updating firmware might over-write any user-defined calibrated values, contact support for more information.</span></p><hr><p><span style="font-size: 16px;"><strong>Steps: </strong></span></p><p><span style="font-size: 16px;">1.    Connect to the R55x0 Administration Console by entering the IP address of your R55x0 into a web browser's web address dialog. The IP address is shown in the S240 software as the connected device. The following "Status" web page should appear providing information on the R55x0's MAC address, hardware and software versions.</span></p><p><img class="fr-dib fr-fil" src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/36008574409/original/3a-opjfnp05E0U57dM18z-uydlHrHZbGAQ?1528399232" data-filelink="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/36008574409/original/3a-opjfnp05E0U57dM18z-uydlHrHZbGAQ?1528399232" data-fileid="36008574409" data-uniquekey="1528398855223" style="width: 898px; height: 486.982px;"></p><p><br></p><p><span style="font-size: 16px;">2.    Click on the "Firmware Install" link in the left column menu of the administrative console. The following "Firmware Install" web page should appear.</span></p><p><img class="fr-dib fr-fil" src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/36008574461/original/y9Wnmz4HKfP4hUjt8FKs26y-W6JR6Iy8iQ?1528399303" data-filelink="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/36008574461/original/y9Wnmz4HKfP4hUjt8FKs26y-W6JR6Iy8iQ?1528399303" data-fileid="36008574461" data-uniquekey="1528398855223" style="width: 880px; height: 476.997px;"></p><p><strong><span style="font-size: 16px;">Warning</span></strong><span style="font-size: 16px;">: Do not unplug the R55x0 during a firmware update or the device may become inoperable.</span></p><p><span style="font-size: 16px;"><br></span></p><p><span style="font-size: 16px;">3.    Enter or browse to the location of the "ThinkRF_R55x0_firmware_vX.Y.Z.img" (or similar *.img) firmware image file and then click the "Install" button.<br>When the firmware image for the intended product version is installed, the following "Firmware Install" web page should appear which will step through the progression of the firmware being uploaded and installed.</span></p><p><img class="fr-dib fr-fil" src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/36008574591/original/FGChEmKyHQNNwrhKu1uUqhglHYd6JfW-NQ?1528399395" data-filelink="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/36008574591/original/FGChEmKyHQNNwrhKu1uUqhglHYd6JfW-NQ?1528399395" data-fileid="36008574591" data-uniquekey="1528398855223" style="width: 897px; height: 531.754px;"></p><p><span style="font-size: 16px;"><br></span></p><p><span style="font-size: 16px;">4.    Upon completion, the following web dialog box should appear. Press the "OK" button to restart the R55x0 or "Cancel" to defer restarting until a later time.</span></p><p><img class="fr-dib fr-fil" src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/36008574627/original/wEbfA21WCfK3Pfj2AxksFSNG4miU1RH_Mg?1528399434" data-filelink="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/36008574627/original/wEbfA21WCfK3Pfj2AxksFSNG4miU1RH_Mg?1528399434" data-fileid="36008574627" data-uniquekey="1528398855223" style="width: 666px; height: 145.64px;"></p><p><br></p><hr><p><span style="font-size: 16px;"><strong>Notes:</strong> </span></p><ul><li><span style="font-size: 16px;">If the R55x0 is not restarted immediately after a firmware install process, then the newly installed firmware will take effect upon the next restart of the R55x0 regardless of whether it is a software restart or a power-on reset.</span></li><li><span style="font-size: 16px;"><br>In addition, the boot up might take over a minute when there are new changes to the calibration setup or Auto-IP connection method is used.</span></li></ul><hr> 36000181415 349 36000064503 2020-03-18T09:17:36-04:00 36006173369 2 How do I update R5500 firmware Learn how to update ThinkRF R5500 firmware within minutes,through devices's user interface. R5500,ThinkRF,firmware,update, spectrum analyzer 2 0 2 Updating the R55x0's Firmware 2018-08-22T13:55:17-04:00 36001028276 1 2018-08-22T17:49:40-04:00 0 1 In this instruction, the R55x0 USB console uses a Silicon Labs CP210x USB to UART Bridge Virtual COM Port driver, which may require configuration of drivers on your PC.  You might use other equivalent driver if that works for you. Power on the R55x0 and wait approximately 30 seconds to allow it to boot up. Connect the USB cable to the R55x0 USB console port and your PC's USB port. Depending on the version of your PC's Windows OS, your PC should automatically detect the R55x0 as a new USB device and install the appropriate driver. Check to ensure that the driver is properly installed by inspecting Control Panel > Device Manager > Ports (COM & LPT), at which a “Silicon Labs CP210x USB to UART Bridge (COM7)” (or equivalent COM#) should appear without error. If the driver has not appeared or has errors, then proper drivers may be found at http://www.silabs.com/products/mcu/pages/usbtouartbridgevcpdrivers.aspx. With the USB to UART Bridge drivers installed, again take note of the COM port number that it has been assigned by inspecting Control Panel > Device Manager > Ports (COM & LPT). <p><span style="font-size: 16px;">In this instruction, the R55x0 USB console uses a Silicon Labs CP210x USB to UART Bridge Virtual COM Port driver, which may require configuration of drivers on your PC.  You might use other equivalent driver if that works for you.</span></p><ol><li><span style="font-size: 16px;">Power on the R55x0 and wait approximately 30 seconds to allow it to boot up.</span><br><br></li><li><span style="font-size: 16px;">Connect the USB cable to the R55x0 USB console port and your PC's USB port.</span><br><br></li><li><span style="font-size: 16px;">Depending on the version of your PC's Windows OS, your PC should automatically detect the R55x0 as a new USB device and install the appropriate driver. Check to ensure that the driver is properly installed by inspecting <strong>Control Panel &gt; Device Manager &gt; Ports (COM &amp; LPT)</strong>, at which a “Silicon Labs CP210x USB to UART Bridge (COM7)” (or equivalent COM#) should appear without error. If the driver has not appeared or has errors, then proper drivers may be found at <a href="http://www.silabs.com/products/mcu/pages/usbtouartbridgevcpdrivers.aspx" rel="noreferrer">http://www.silabs.com/products/mcu/pages/usbtouartbridgevcpdrivers.aspx</a></span><span style="font-size: 16px;">.</span><br><br></li><li><span style="font-size: 16px;">With the USB to UART Bridge drivers installed, again take note of the COM port number that it has been assigned by inspecting <strong>Control Panel</strong> &gt; <strong>Device Manager</strong> &gt; <strong>Ports (COM &amp; LPT)</strong>.</span></li></ol> 36000181415 184 36000079825 2020-03-18T09:27:43-04:00 36006173369 3 Installing the USB drivers on your PC Step to step of how to install the USB drive on your PC, in order to connect to ThinkRF R5500. ThinkRF,R5500,USB,drive 2 0 1 Installing the USB drivers on your PC 2018-08-22T17:49:40-04:00 36001028276 1 2018-08-23T11:21:58-04:00 0 0 The R55x0 provides options for selecting whether the R55x0 IP address is obtained dynamically using DHCP or is set manually to a static address. Caution: Please note that if the R55x0 IP address is set to static IP then the only way to communicate with the R55x0 is over the network via that IP address or via the USB console. Hence, if you mistakenly enter the wrong IP address and/or subnet mask, or forget the IP address, then you can query/reconfigure the IP settings via the USB console as described below or perform a hardware reset  to put the IP back to the factory DHCP default configuration. Follow the instructions of install the USB drivers on your PC and connect to the USB console. Enter the following SCPI commands, press enter after each line and substitute in the appropriate IP address configuration for your R55x0: :SYST:COMM:LAN:CONF? :SYST:COMM:LAN:CONF STATIC :SYST:COMM:LAN:IP? :SYST:COMM:LAN:IP <IP address> :SYST:COMM:LAN:GATE? :SYST:COMM:LAN:GATE <gateway address> :SYST:COMM:LAN:NETM? :SYST:COMM:LAN:NETM <netmask address> :SYST:COMM:LAN:DNS? :SYST:COMM:LAN:DNS <DNS address>[,DNS address 2] :SYST:COMM:LAN:APPL The illustration below is an example of IP configuration through the USB console using PuTTY (or the equivalent serial terminal console). <p><span style="font-size: 16px;">The R55x0 provides options for selecting whether the R55x0 IP address is obtained dynamically using DHCP or is set manually to a static address.</span></p><p><span style="font-size: 16px;"><br></span></p><p><span style="font-size: 16px;"><strong>Caution</strong>: Please note that if the R55x0 IP address is set to static IP then the only way to communicate with the R55x0 is over the network via that IP address or via the USB console. Hence, if you mistakenly enter the wrong IP address and/or subnet mask, or forget the IP address, then you can query/reconfigure the IP settings via the USB console as described below or perform a hardware reset  to put the IP back to the factory DHCP default configuration.</span></p><p><span style="font-size: 16px;"><br></span></p><ol><li><span style="font-size: 16px;">Follow the instructions of install the USB drivers on your PC and connect to the USB console.</span></li><li><span style="font-size: 16px;">Enter the following SCPI commands, press enter after each line and substitute in<br>the appropriate IP address configuration for your R55x0:</span></li></ol><p style="margin-left: 40px;"><span style="font-size: 16px;"><br>:SYST:COMM:LAN:CONF?<br>:SYST:COMM:LAN:CONF STATIC<br>:SYST:COMM:LAN:IP?<br>:SYST:COMM:LAN:IP &lt;IP address&gt;<br>:SYST:COMM:LAN:GATE?<br>:SYST:COMM:LAN:GATE &lt;gateway address&gt;<br>:SYST:COMM:LAN:NETM?<br>:SYST:COMM:LAN:NETM &lt;netmask address&gt;<br>:SYST:COMM:LAN:DNS?<br>:SYST:COMM:LAN:DNS &lt;DNS address&gt;[,DNS address 2]<br>:SYST:COMM:LAN:APPL<br></span></p><p><span style="font-size: 16px;"><br>The illustration below is an example of IP configuration through the USB console using PuTTY (or the equivalent serial terminal console).</span><br><br><img class="fr-dib" src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/36014304691/original/q_A290psu8wVkRO7Lg950nDmWiWSkagObQ?1534968751" data-filelink="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/36014304691/original/q_A290psu8wVkRO7Lg950nDmWiWSkagObQ?1534968751" data-fileid="36014304691" data-uniquekey="1534959813872" style="width: 745px; height: 468.615px;"></p> 36000181415 184 36000080004 2020-03-18T09:23:22-04:00 36006173369 18 Configure the R5500 analyzer's IP address through USB console Learn how to configure IP address through USB console ThinkRF,R5500,USB,IP 2 0 0 Configure the R55x0's static IP address through its USB console 2018-08-23T11:22:10-04:00 36001028276 1 2020-10-02T17:28:25-04:00 0 1 This article provides the step to step instructions to set up a remote access unit.  Case one: I have an R5550-427 at home, I would like to make it available for my co-work who works in another city.  Please be advised that any device made public on the internet may pose a potential security issue, this is only a guideline of how to make a ThinkRF device for remote access, it is up to users to secure the connections such as putting a firewall.   Use google to get Your public IP address Access your modem setup page, consult your ISP or network admin if you are not sure how to access it. Find the Networking setting -> Port Forwarding Set LAN(internal) port 37000 and port 37001 available for WAN access. Please ensure WAN(External) access ports are also 37000 and 37001. Internal port 80 may also needed for ThinkRF device webpage GUI access. Port 37000 and 37001 are for data access. You may now use S240v5 or a terminal software to access the unit via its IP address.  Case Two: I have an R5550-427 at the workplace, I would like to make it available for my co-work who works in another city, and access to it via its dedicate public static IP address. Contact your Network Admin to get the following information. Public Static IP address Netmask Gateway DNS Server 1 DNS Server 2 Follow Configure the R55x0's static IP address through its USB console to setup IP address. Contact support if needs further assistance. <p><span style="font-size: 16px;">This article provides the step to step instructions to set up a remote access unit. </span></p><p><span style="font-size: 16px;"><br></span></p><p><span style="font-size: 16px;"><strong>Case one</strong>: I have an R5550-427 at home, I would like to make it available for my co-work who works in another city. </span></p><p><span style="font-size: 16px;">Please be advised that any device made public on the internet may pose a potential security issue, this is only a guideline of how to make a ThinkRF device for remote access, it is up to users to secure the connections such as putting a firewall.  </span></p><ol><li><span style="font-size: 16px;">Use google to get Your public IP address<img src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/36075293388/original/1EZU9G2mIp6QdnA2JzoWcJ4d7U05FtOWMA.png?1601670662" style="width: auto;" class="fr-fic fr-fil fr-dib" data-attachment="[object Object]" data-id="36075293388"><br></span></li><li><span style="font-size: 16px;">Access your modem setup page, consult your ISP or network admin if you are not sure how to access it.</span></li><li><span style="font-size: 16px;">Find the Networking setting -&gt; Port Forwarding<img src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/36075295966/original/OIzU_w5xB6xdpUaG-Kt-P7bZD3BTjNCNOQ.png?1601674100" style="width: auto;" class="fr-fic fr-fil fr-dib" data-attachment="[object Object]" data-id="36075295966"></span></li><li><span style="font-size: 16px;">Set LAN(internal) port 37000 and port 37001 available for WAN access. Please ensure WAN(External) access ports are also 37000 and 37001. Internal port 80 may also needed for ThinkRF device webpage GUI access. Port 37000 and 37001 are for data access.</span></li><li><span style="font-size: 16px;">You may now use S240v5 or a terminal software to access the unit via its IP address. </span></li></ol><p><span style="font-size: 16px;"><br></span></p><p><span style="font-size: 16px;"><strong>Case Two</strong>: I have an R5550-427 at the workplace, I would like to make it available for my co-work who works in another city, and access to it via its dedicate public static IP address.</span></p><ol><li><span style="font-size: 16px;">Contact your Network Admin to get the following information.</span><ol><li><span style="font-size: 16px;">Public Static IP address</span></li><li><span style="font-size: 16px;">Netmask</span></li><li><span style="font-size: 16px;">Gateway</span></li><li><span style="font-size: 16px;">DNS Server 1</span></li><li><span style="font-size: 16px;">DNS Server 2</span></li></ol></li><li><span style="font-size: 16px;">Follow <a href="https://support.thinkrf.com/en/support/solutions/articles/36000080004">Configure the R55x0's static IP address through its USB console</a> to setup IP address.</span></li></ol><p><span style="font-size: 16px;"><br></span></p><p><span style="font-size: 16px;">Contact support if needs further assistance. <br></span></p><p><br></p> 36000181415 49 36000249989 2020-10-06T11:19:09-04:00 36001028276 19 2 0 1 Set up a ThinkRF device remotely 2020-10-02T17:28:25-04:00 36001028276