ThinkRF Support
Welcome
Login
Sign up
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
+1 613 369 5104
Knowledge base
General
Getting Started
2
How do I use S240 to connect to a ThinkRF R5500 Spectrum Analyzer?
There is no Ethernet port on my PC, can I use USB to connect to ThinkRF Spectrum Analyzer?
FAQs
7
What is the warranty on ThinkRF Product?
Does ThinkRF provide extend warranty?
How often do I need to calibrate my ThinkRF box?
Does ThinkRF provide NIST-traceable calibration certificate?
What is the difference among Streaming, Sweeping and Scanning?
See all 7 articles
New Release / Updates
15
2020 Dec Releases
2020 Aug Releases
2020 April Release
2020 March Release
2020 Jan/Feb Release
See all 15 articles
Contact us
2
How do I contact ThinkRF?
About us
R5500/R5550 Real Time Spectrum Analyzer
Get Started
4
Updating the R55x0's Firmware
Installing the USB drivers on your PC
Configure the R55x0's static IP address through its USB console
Set up a ThinkRF device remotely
Documentation
14
ThinkRF R5500/R5550 Datasheet
ThinkRF R5500/R5550 User Guide
ThinkRF R5500/R5550 Programmer's Guide
AppNote: Gain/Attenuation Settings for ThinkRF R5xx0-418 and -427
AppNote: Performing Real Time Data Acquisition With ThinkRF Real-Time Spectrum Analyzer R5xx0
See all 14 articles
FAQs
27
I cannot find com port when connecting to R5500 via USB console
What is the sweep rate of R5500 Spectrum Analyzer?
Can the receiver handle 0 dBm input power level when receiver is not powered on?
Do I have to warm up ThinkRF Spectrum Analyzer for 30 mins before each use?
What is ZIF, SH, SHN, HDR, or DD mode for R5xx0 products and when to use which?
See all 27 articles
HIF FAQs
1
How do I use HIF function on ThinkRF R5500 Spectrum Analyzer?如何使用R5500的HIF功能?
WBIQ FAQs
3
Why ThinkRF does not offer a WBIQ option with internal digitizer?
Is IQ output calibrated?
How is the internal digitiser outputs made available to the user for WBIQ units?
R5700/R5750 Real-Time Spectrum Analyzer with GNSS
Documentation
4
ThinkRF R5700 Real-Time Spectrum Analyzer with Global Navigation Satellite System (GNSS) Datasheet
ThinkRF R5700 User Guide
ThinkRF R5700/R5750 Programmer's Guide
Additional Documentation
FAQs
8
Where to find more FAQs for R57x0?
Is there an analog I&Q output on the new R5700/R5750 analyzer?
What is the main difference between R5550 and R5750?
How does R57x0's (VRT) timestamp and clock system work with the GNSS signal?
How to determine a GPS fix is obtained?
See all 8 articles
D4000 24-40GHz Downconverter
Documentation
2
D4000 UG User Guide
D4000 PG Programmer's Guide
FAQs
6
Do you have API available for D4000?
What are the pre-select filers for D4000?
What does CTRL port do on the D4000?
What is the front-end attenuation range on the D4000?
Is IF output from ThinkRF D4000 spectrum inverted?
See all 6 articles
D2030 27-30GHz Downconverter
Documentation
3
ThinkRF D2030 Downconverter Datasheet
ThinkRF D2030 downconverter User Guide
ThinkRF D2030 Downconverter Programmer's Guide
FAQs
12
Can I use a battery pack or a portable battery to power the D2030 Down Converter?
Is the power input always needed or can the D2030 Down Converter work passively?
Can I supply 10MHz reference without first powering up the D2030 device?
Do I need to reset D2030 when switching 10MHz reference clock?
What is the operational voltage range for D2030?
See all 12 articles
P120 Vehicular Power Conditioner
Documentation
2
ThinkRF P120 Vehicular Power Conditioner(VPC) Datasheet
ThinkRF P120 Vehicular Power Conditioner User Guide 1.1
S240 (Login required to download)
Documentation
2
ThinkRF S240 Product Brochure / Datasheet
ThinkRF S240 RTSA User Guide
FAQs
12
When recording a spectrum of interest, are you recording video or actual data?
Is the S240 software able to scan across a wide spectrum and then lock on to a signal of interest?
Is the S240 software free?
Does S240 RTSA software work on both R5500 and WSA5000
What is Spectrogram display in S240?
See all 12 articles
Get Started
2
Saving/Recording Signal Data
Playing Back a Recorded Signal (Load data)
APIs (Login required to view more)
FAQs
6
Can API connect to multiple receivers simultaneously?
Are there API functions for saving data to a file?
Is there a LabView API available?
Why some features are available in APIs but not in SCPI?
How to use C# to integrate with thinkRF's RTSAs?
See all 6 articles
E300 Enabler ThinkRF - Keysight Vector Signal Analyzer
FAQs
2
My R5500 device is on the network and discoverable, but I cannot connect to it from VSA
How do I purchase Keysight’s 89600 VSA software?
Getting Started
6
1. Installing the Keysight VSA 89600 and Keysight Connection Expert Software
2. Installing the ThinkRF E300 Enabler
3. Discovering ThinkRF R5xx0 Devices
4. Configuring the ThinkRF E300 Enabler
5. Viewing Device Information in Keysight VSA
See all 6 articles
Documentation
3
ThinkRF E300 Enabler Product Brochure / Datasheet
ThinkRF E300 Enabler User Guide
ThinkRF E300 2.2.1 Release Notes
Examples
14
Analog Modulation / Amplitude Modulation
Analog Modulation / Phase Modulation
Digital Modulation M-PSK
Digital Modulation M-FSK
Digital Modulation M-APSK
See all 14 articles
Kestrel software (3rd party)
FAQs
1
Instructions for Installing the TSCM Professional Software
WSA5000 (Discontinued in May 2017 / end of support on May 31 2018)
Documentation
7
ThinkRF WSA5000 Quick Start Guide
ThinkRF WSA5000 DataSheet
ThinkRF WSA5000 User Guide
ThinkRF WSA5000 Programmer's Guide
WSA5000 AppNote - Synchronized Sweep with IQout
See all 7 articles
FAQs
2
What is latest firmware for ThinkRF WSA5000 spectrum analyzer?
What is the latest S240 GUI works with WSA5000?